Tell if you're working with a Thin Client or PluginX chart
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End User Help

How to Tell if You're Working with a Thin Client or PluginX Chart

Your chart Administrator may have published your chart as a Thin Client, in which case the scope of some features may be limited. Whether or not the chart was published with JavaScript enabled makes a difference, as well.

Click on the OrgPublisher button in the toolbar. The About text box tells you whether you are using a PluginX or Thin Client chart. This chart format enables your chart Administrator to publish a chart without placing add-on controls to your PC, but at the same time, some of the OrgPublisher features are not fully enabled. See the list below for details.

There are several reasons why you should know that you're working with a Thin Client chart.

  • Depending on the choices made by your chart Administrator, all views are available except the Tree View.

  • You can copy a chart only by using your browser Edit>Select All>Copy menu option.

  • You can copy only the visible records in a search results list by selecting the list and using the browser Edit>Copy menu option.

  • The Search View does not contain a separate List View pane.

  • You cannot resize or move the views.

  • You can use the toolbar Print button Print button to print only the Chart View, as a Book Style, via an Adobe PDF (portable document format) document.

  • You can click on hotspot links that may be in the chart or Profile View, but a Smart Links list (list of all hotspot links associated with that field) is not available.

  • The My groups tab is not available, and you cannot save or edit, ad hoc groups in Thin Client.

  • The Send email to group feature is not available.

  • You cannot zoom in or out in the Chart View.

If you have any further questions about your chart, please contact your chart Administrator.

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